topic Missed payment issue in Contracts & Billing

Missed payment issue

Sean12349 — Mon, 25 May 2026 06:59:26 GMT

I missed a payment, but I paid it at a later date. I have since been unable to use any of my mobile data. I want support from EE, but I'm currently abroad and my texts won't go through to be able to get the right help. I want to be able to resolve this so I can use the data

Re: Missed payment issue

Northerner — Mon, 25 May 2026 08:35:56 GMT

Hi @Sean12349

https://ee.co.uk/help/contact-ee

Call from outside the UK +44 (0)7953 966 150 on another device or landline. You can also try the message/chat function on the EE app.

Thanks