https://community.ee.co.uk/t5/Contracts-Billing/Re-Live-chat/m-p/1619308#M109543 <P>HI <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4997959">@Maowata</a></SPAN>.</P> <P>Welcome to the community.</P> <P>I understand your concerns about seeing a payment taken when you don’t have an account with EE.</P> <P>We don’t have the ability to look into account or billing information here in the community, so the best thing to do is get in touch with our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer support team</A>. They’ll be able to check the payment and investigate this further.</P> <P>Debbie</P> Thu, 21 May 2026 14:48:43 GMT Debbie_G 2026-05-21T14:48:43Z https://community.ee.co.uk/t5/Contracts-Billing/Re-Live-chat/m-p/1619276#M109542 <P>I do not have an account with EE but I just found out about £22 has been taken from my bank account by EE. Please stop this and money back</P> Thu, 21 May 2026 11:30:32 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-Live-chat/m-p/1619276#M109542 Maowata 2026-05-21T11:30:32Z https://community.ee.co.uk/t5/Contracts-Billing/Re-Live-chat/m-p/1619308#M109543 <P>HI <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4997959">@Maowata</a></SPAN>.</P> <P>Welcome to the community.</P> <P>I understand your concerns about seeing a payment taken when you don’t have an account with EE.</P> <P>We don’t have the ability to look into account or billing information here in the community, so the best thing to do is get in touch with our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer support team</A>. They’ll be able to check the payment and investigate this further.</P> <P>Debbie</P> Thu, 21 May 2026 14:48:43 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-Live-chat/m-p/1619308#M109543 Debbie_G 2026-05-21T14:48:43Z