topic Re: Put back my bill untill im able to pay in Contracts & Billing

Put back my bill untill im able to pay

Merv6 — Wed, 20 May 2026 12:29:33 GMT

Cwn i pay my bill on the 13th becwuse ihv had personwl pronlemss

Re: Put back my bill untill im able to pay

Chris_B — Wed, 20 May 2026 12:37:36 GMT

@Merv6 You can change the billing date via your online account. If you’re already received a bill you can’t change it for this bill it will change on the next billing cycle.

Re: Put back my bill untill im able to pay

Merv6 — Wed, 20 May 2026 12:39:42 GMT

I have mentel health and dont know ho2 to get into my account .sorry

Re: Put back my bill untill im able to pay

XRaySpeX — Wed, 20 May 2026 13:10:01 GMT

If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill

Re: Put back my bill untill im able to pay

Leanne_T — Wed, 20 May 2026 14:40:47 GMT

Hi @Merv6

Thanks for coming to the community.

If you get in touch with our mobile guides, as @XRaySpeX has advised the team will be happy to help you with the payments and see what options are available.

Our Problems Paying Your Bill and Available Help page has full details and further support options.

Thanks.

Leanne.