topic Re: Bill in Contracts & Billing

Bill

Lyndondavies — Tue, 19 May 2026 10:45:11 GMT

Was told my bill would be £18 every month, don't understand why I'm paying £22 April, £20 may?

Was told would be easier, if next month's is high again I'll leave the company, I've n̈

Re: Bill

XRaySpeX — Tue, 19 May 2026 11:23:47 GMT

It's probably the Annual price changes from April onwards which you accepted as part of your contract.

Re: Bill

Chris_B — Tue, 19 May 2026 12:57:34 GMT

@Lyndondavies Have you looked at the bill breakdown for these months?

Re: Bill

Peter_W — Tue, 19 May 2026 15:12:12 GMT

Welcome to the Community, @Lyndondavies

As @XRaySpeX mentioned, there's a good chance that this has been the annual price increase that takes effect from your April bill.

The first month will always be a bit higher due to the reasons outlined in this video, but this should return to the base increased price provided you have no out of allowance charges.

It's definitely worth giving our team a call if you're unsure though, as that way they can give you a full breakdown of any charges.

Peter