topic Re: EE Full Works 24 month sim only - Where has it gone?! in Contracts & Billing

EE Full Works 24 month sim only - Where has it gone?!

Plymouthbloke1 — Thu, 14 May 2026 22:04:44 GMT

Hi,

Can’t seem to see this plan anymore on my online account - has it been withdrawn? I have a Friends and Family code on my account so will that affect this?

Re: EE Full Works 24 month sim only - Where has it gone?!

Chris_B — Fri, 15 May 2026 09:27:30 GMT

@Plymouthbloke1 At present it not there if you want to upgrade to this but if you’re currently on it and are using an F&F discount it will not affect it. Why it’s not there I don’t know but the question has been asked elsewhere within the forum.

Re: EE Full Works 24 month sim only - Where has it gone?!

Rach_H — Fri, 15 May 2026 11:26:56 GMT

Hi @Plymouthbloke1,

Welcome to the Community!

If you've already enetered your family and friends discount code then this plan may not show up, as it is discounted, so you wouldn't be able to use the code alongside this discount.

Rach

Re: EE Full Works 24 month sim only - Where has it gone?!

Plymouthbloke1 — Sat, 16 May 2026 11:02:55 GMT

Hi there…. Thanks for the reply. There used to be a non-discounted one that you could select that was compatible with the discount - that seems to have vanished and 150 couldn’t find it either….. it’s not an issue now as I’ve now ported the number somewhere else that’s provided what I need.

Re: EE Full Works 24 month sim only - Where has it gone?!

Ali_A — Sat, 16 May 2026 13:26:25 GMT

Sorry to hear the upgrades team were unable to provide you the deal you were looking for @Plymouthbloke1

Thanks for keeping us updated with this.

- Ali

Re: EE Full Works 24 month sim only - Where has it gone?!

Plymouthbloke1 — Fri, 29 May 2026 09:52:44 GMT

Update to this: New Friends and Family T&C’s from last month:

https://ee.co.uk/content/dam/help/terms-and-conditions/offers-promotions/friends-and-family/Friends-Family-discount-terms-from-21-April-2026.pdf.pdf

All Rounder and Full Works Sim Only plans no longer eligible for Friends and Family discount… that’s a bummer.

Re: EE Full Works 24 month sim only - Where has it gone?!

Matt_124 — Fri, 29 May 2026 10:20:02 GMT

Extremely unfortunate change this, but not unexpected. It really was a lot of value on offer.

Re: EE Full Works 24 month sim only - Where has it gone?!

Plymouthbloke1 — Fri, 29 May 2026 14:13:57 GMT

Agreed. Unfortunately they’re not looking at the bigger picture though…. A lot of iPhone contracts will be up for renewal in September (mine included) and if the new iPhone range doesn’t float anyone’s boat they might be looking to move to Sim Only…. I’m currently on Full Works with an iPhone 16 series device so it may mean I now shop around rather than stay…. Things might change before then so we’ll wait and see…