topic Re: Have been a customer for over 13 years and refused a payment plan in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/Have-been-a-customer-for-over-13-years-and-refused-a-payment/m-p/1617031#M109270 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4989482">@Findlayrussell2</a>&nbsp; Time spent doesn’t mean you’ll pass a credit check. &nbsp;</P> Sat, 09 May 2026 06:41:31 GMT Chris_B 2026-05-09T06:41:31Z Have been a customer for over 13 years and refused a payment plan https://community.ee.co.uk/t5/Contracts-Billing/Have-been-a-customer-for-over-13-years-and-refused-a-payment/m-p/1617016#M109269 Fri, 08 May 2026 20:50:28 GMT https://community.ee.co.uk/t5/Contracts-Billing/Have-been-a-customer-for-over-13-years-and-refused-a-payment/m-p/1617016#M109269 Findlayrussell2 2026-05-08T20:50:28Z Re: Have been a customer for over 13 years and refused a payment plan https://community.ee.co.uk/t5/Contracts-Billing/Have-been-a-customer-for-over-13-years-and-refused-a-payment/m-p/1617031#M109270 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4989482">@Findlayrussell2</a>&nbsp; Time spent doesn’t mean you’ll pass a credit check. &nbsp;</P> Sat, 09 May 2026 06:41:31 GMT https://community.ee.co.uk/t5/Contracts-Billing/Have-been-a-customer-for-over-13-years-and-refused-a-payment/m-p/1617031#M109270 Chris_B 2026-05-09T06:41:31Z Re: Have been a customer for over 13 years and refused a payment plan https://community.ee.co.uk/t5/Contracts-Billing/Have-been-a-customer-for-over-13-years-and-refused-a-payment/m-p/1617033#M109271 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4989482">@Findlayrussell2</a>&nbsp;</P><P>Payment plan becase of your inability to pay your bill&nbsp;</P><P><A href="https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill" target="_blank">https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill</A></P><P>Or are you referring to credit for a product.</P><P><A href="https://ee.co.uk/help/billing-payments/financial-support/credit-files-explained" target="_blank">https://ee.co.uk/help/billing-payments/financial-support/credit-files-explained</A></P><P>Thanks&nbsp;</P> Sat, 09 May 2026 06:58:43 GMT https://community.ee.co.uk/t5/Contracts-Billing/Have-been-a-customer-for-over-13-years-and-refused-a-payment/m-p/1617033#M109271 Northerner 2026-05-09T06:58:43Z