https://community.ee.co.uk/t5/Contracts-Billing/Trying-to-change-direct-debit-details/m-p/1615672#M109096 <P>I'm trying to change my direct debit details.</P><P>The relevent page said I couldn't unless I paid this months bill.</P><P>I paid.</P><P>It now says I can't because my plan bill is due.</P><P>I just want to get the admin done whilst I actually have time to do it. Can any one on this random forum help please?</P> Thu, 30 Apr 2026 09:41:02 GMT olitridgell 2026-04-30T09:41:02Z https://community.ee.co.uk/t5/Contracts-Billing/Trying-to-change-direct-debit-details/m-p/1615672#M109096 <P>I'm trying to change my direct debit details.</P><P>The relevent page said I couldn't unless I paid this months bill.</P><P>I paid.</P><P>It now says I can't because my plan bill is due.</P><P>I just want to get the admin done whilst I actually have time to do it. Can any one on this random forum help please?</P> Thu, 30 Apr 2026 09:41:02 GMT https://community.ee.co.uk/t5/Contracts-Billing/Trying-to-change-direct-debit-details/m-p/1615672#M109096 olitridgell 2026-04-30T09:41:02Z https://community.ee.co.uk/t5/Contracts-Billing/Trying-to-change-direct-debit-details/m-p/1615719#M109099 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4985792">@olitridgell</a></SPAN>.</P> <P>Welcome to the community.</P> <P>I’m sorry you’re having trouble updating your Direct Debit details. If you're not able to make any changes, <A href="https://ee.co.uk/help/contact-ee" target="_blank">please get in touch with our customer support team</A>. They’ll be able to access your account, check this further, and help get this sorted.</P> <P>Debbie</P> Thu, 30 Apr 2026 12:08:49 GMT https://community.ee.co.uk/t5/Contracts-Billing/Trying-to-change-direct-debit-details/m-p/1615719#M109099 Debbie_G 2026-04-30T12:08:49Z