topic Re: Cancelled contract ? in Contracts & Billing

Cancelled contract ?

daniela951 — Thu, 23 Apr 2026 15:12:23 GMT

I just take a new sim contract with a phone and today i see my contract has been cancelled without any giv me a call or tell me that i just login on ee app and see that message ? Anyone have idea why that can be not been even 10 days from date when i place the order.

Re: Cancelled contract ?

Northerner — Thu, 23 Apr 2026 15:22:32 GMT

Hi @daniela951

There is no account access on these forums. You'll need to speak to EE CS on 150.

Thanks

Re: Cancelled contract ?

Ali_A — Thu, 23 Apr 2026 17:05:42 GMT

Hi @daniela951

Just to follow on from @Northerner, you can visit Contact Us | Help | EE for the best contact number to use when calling from a different phone.

Ali