https://community.ee.co.uk/t5/Contracts-Billing/Leaving-EE-before-14days-cooling-period/m-p/1612438#M108755 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4972693">@Coco41</a>&nbsp;: Call CS &amp; tell them you want to leave within the statutory 14-day cooling-off period, as long as you ordered by phone or online. You should not be charged.&nbsp;If you ordered in-store you have no such "change-of-mind" right of return.</P><P>For what product is this for?</P> Sun, 12 Apr 2026 22:45:43 GMT XRaySpeX 2026-04-12T22:45:43Z https://community.ee.co.uk/t5/Contracts-Billing/Leaving-EE-before-14days-cooling-period/m-p/1612432#M108754 <P>I am new costumes on EE. Its bean around. 10days and we have lots of problems with the Internet.&nbsp; Call EE customers service asked to cancel.&nbsp; Find new provider and now I needed to pay 192£!!! For what?? Ir that's anything what I can do? Don't wanna pay if I cant use Internet.&nbsp; Thanks&nbsp;</P> Sun, 12 Apr 2026 21:13:46 GMT https://community.ee.co.uk/t5/Contracts-Billing/Leaving-EE-before-14days-cooling-period/m-p/1612432#M108754 Coco41 2026-04-12T21:13:46Z https://community.ee.co.uk/t5/Contracts-Billing/Leaving-EE-before-14days-cooling-period/m-p/1612438#M108755 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4972693">@Coco41</a>&nbsp;: Call CS &amp; tell them you want to leave within the statutory 14-day cooling-off period, as long as you ordered by phone or online. You should not be charged.&nbsp;If you ordered in-store you have no such "change-of-mind" right of return.</P><P>For what product is this for?</P> Sun, 12 Apr 2026 22:45:43 GMT https://community.ee.co.uk/t5/Contracts-Billing/Leaving-EE-before-14days-cooling-period/m-p/1612438#M108755 XRaySpeX 2026-04-12T22:45:43Z