topic Re: View bill in Contracts & Billing

View bill

Shussein1994 — Wed, 12 Nov 2025 03:40:17 GMT

View bill

Re: View bill

Michael_D — Wed, 12 Nov 2025 11:05:05 GMT

Hi @Shussein1994

Welcome to the community.

Are you able to view your bill this morning?

If not, what happens when you try to view it?

Michael

Re: View bill

CMT21 — Fri, 10 Apr 2026 09:56:31 GMT

The website looks as though it is going to respond but then starts jumping around and does not settle

Re: View bill

Rach_H — Fri, 10 Apr 2026 13:19:50 GMT

Hi @CMT21

Welcome to the Community!

Is this happening when you initially log into your account, or when you try to go to a certain page?

Rach

Re: View bill

CMT21 — Fri, 10 Apr 2026 19:59:05 GMT

It is happening when I click on 'view profile' - but also with other pages on the site and only seems to stabilise if click update or somehting else connected with sales

Re: View bill

Leanne_T — Sat, 11 Apr 2026 08:17:49 GMT

Thanks for coming back to us @CMT21

Could you try clearing cookies and cache and also try a different web browser to see if the same happens?

Also, does this happen when connected to WiFi and mobile data?

Leanne.

Re: View bill

CMT21 — Sat, 11 Apr 2026 16:38:01 GMT

Many thanks for responses but spoke directly to EE today and they say there is currently a fault affecting management of accounts that will not be fixed for at least a week.