https://community.ee.co.uk/t5/Contracts-Billing/Removing-old-account/m-p/1611780#M108668 <P>Is there any way of removing an old account? Apparently it is still linked to my email address. It caused an 012 error when trying to add a watch data plan to my present account. EE CS said it’s not possible to remove it.&nbsp;<BR /><BR /></P><P>I’ve got a data plan set up now but tech level 2 had to do it manually. Other posts say 2 different accounts causes confusion to the automated system.&nbsp;<BR /><BR /></P><P>thanks</P> Wed, 08 Apr 2026 16:54:19 GMT carld1904 2026-04-08T16:54:19Z https://community.ee.co.uk/t5/Contracts-Billing/Removing-old-account/m-p/1611780#M108668 <P>Is there any way of removing an old account? Apparently it is still linked to my email address. It caused an 012 error when trying to add a watch data plan to my present account. EE CS said it’s not possible to remove it.&nbsp;<BR /><BR /></P><P>I’ve got a data plan set up now but tech level 2 had to do it manually. Other posts say 2 different accounts causes confusion to the automated system.&nbsp;<BR /><BR /></P><P>thanks</P> Wed, 08 Apr 2026 16:54:19 GMT https://community.ee.co.uk/t5/Contracts-Billing/Removing-old-account/m-p/1611780#M108668 carld1904 2026-04-08T16:54:19Z https://community.ee.co.uk/t5/Contracts-Billing/Removing-old-account/m-p/1611807#M108670 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1698941">@carld1904</a>&nbsp;</P><P>Call EE CS on 150 and ask them to delete your online profile.&nbsp;</P><P>Thanks&nbsp;</P> Wed, 08 Apr 2026 18:42:16 GMT https://community.ee.co.uk/t5/Contracts-Billing/Removing-old-account/m-p/1611807#M108670 Northerner 2026-04-08T18:42:16Z