topic Leave EE as I'm no longer in the UK in Contracts & Billing

Leave EE as I'm no longer in the UK

sonalidinesh — Tue, 07 Apr 2026 00:46:20 GMT

Hello Team,

I'm an Indian woman who was on a temporary work visa. I bought an EE sim in 2023 September.

I left the UK in June 2025 yet I've been diligently been paying my EE bills to maintain the SIM in case I came back and also as this is the only number registered on my banking account and With HMRC.

I now know I will not be returning to the UK. I need to cancel this SIM right away as I'm closing my banking account too.

Unfortunately, the way EE works is that I am required to call. I can't do that without international roaming and it is very expensive to recharge from India.

Requesting an email address or a response to this post so I can quickly close this with due notice to EE.

@admin @_EE_

Re: Leave EE as I'm no longer in the UK

XRaySpeX — Tue, 07 Apr 2026 02:30:01 GMT

@sonalidinesh : EE provide no contact email.

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract.

Re: Leave EE as I'm no longer in the UK

Debbie_G — Tue, 07 Apr 2026 08:44:32 GMT

Hi @sonalidinesh.

Thanks for coming to the community.

As @XRaySpeX mentioned, you would need to get in touch with our customer support team to give the 30 days’ notice needed to cancel a contract. You’ll find the available ways to get in touch on our Contact Us Help page.

Debbie