topic End of Contract Discount in Contracts & Billing

End of Contract Discount

Jesus_H_Christ — Mon, 30 Mar 2026 17:57:13 GMT

Will my 10% discount still be applied when my 24 month contract ends and I start the 30 day rolling contract? I got it because I was with BT before they moved me to EE. A loyalty bonus. Is it possible to turn the 30 day rolling contract in to a 24 month contract with benefits for doing so?

Re: End of Contract Discount

XRaySpeX — Mon, 30 Mar 2026 20:10:52 GMT

It's all the same contract. These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away.

Re: End of Contract Discount

Chris_B — Tue, 31 Mar 2026 07:22:35 GMT

@Jesus_H_Christ the 10% reduction will remain if you stay on that tariff, you got it because you changed from BT to EE, now it’ll be a upgrade on EE so highly unlikely you’ll keep it. But it’s worth calling customer support to see what they can do.