topic Re: Upgrade Super Early in Contracts & Billing

Upgrade Super Early

Clau32 — Wed, 25 Mar 2026 14:21:02 GMT

Received three messages like this, so thought why not. Called EE CS and the upgrade team said we cannot see this offer on your account... Now that's annoying... Apparently I was not the only person who called in and had the same issue.

Any experiences with this?

Re: Upgrade Super Early

Ali_A — Thu, 26 Mar 2026 13:18:36 GMT

Hi @Clau32

I'd recommend giving the upgrades team another call about this offer, on 150 from your phone, to see if they can look into this a bit further for you to clarify if you're able to take advantage of it.

Ali