topic Re: My billing in Contracts & Billing

Re: My billing

JackieT49 — Mon, 23 Mar 2026 09:11:58 GMT

I don't know why I'm paying £76.99 a month for my Broadband, hubby usually deals with everything but now has Vaslicure Dementia, I haven't a clue how to sort it all out to lower our bill ;o( I'm 77yrs old & don't even know if Im on the right erea to sort my problem out also we keep losing our internet ? Need Help x

Re: Re: My billing

Ritu_D — Mon, 23 Mar 2026 11:45:10 GMT

Hi @JackieT49

Thanks for reaching out here on the community.

If you have access to your online account, you can Login to get a breakdown on your bill.

Alternatively, if you cannot access your account, you could try Contacting our team, who can guide you further.

Thanks

Ritu