topic Re: Moorcroft ???? in Contracts & Billing

Moorcroft ????

BelovedxWarrior — Sat, 21 Mar 2026 16:39:08 GMT

My contract ended last year and was terminated.

Now all of a sudden I'm being chased by Moorcroft debt collectors for £13 that I apparently owe...

EE you need to contact me ASAP and sort this out.

Re: Moorcroft ????

XRaySpeX — Sat, 21 Mar 2026 16:43:13 GMT

@BelovedxWarrior : No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to contact EE CS or Moorcroft.

Re: Moorcroft ????

bristolian — Sat, 21 Mar 2026 17:04:11 GMT

If Moorcroft are claiming you owe them any sum, it's upto them to justify that.

If you are confident they are incorrect, you need to advise them accordingly.

If a debt recovery firm are involved, EE are no longer so.

Re: Moorcroft ????

Leanne_T — Sun, 22 Mar 2026 08:05:47 GMT

Morning @BelovedxWarrior

Thanks for coming to the community.

Please contact the debt collection agency on the contact details provided in the letter, and they will get this amount looked into. You can find full information in our How we work with debt collection agencies page.

Leanne.