https://community.ee.co.uk/t5/Contracts-Billing/I-was-cut-off-by-EE-and-now-I-need-to-speak-with-an-operator/m-p/1606423#M108111 <P>I was cut off by EE , and now I need to speak with an operator but I am unable to do so because I need to reply a text message to enable a phone call with an operator but I cannot. Kindly fix asap please. Thank you&nbsp;</P> <P>[Mod edit: add title]</P> Wed, 11 Mar 2026 08:49:20 GMT Naeyo 2026-03-11T08:49:20Z https://community.ee.co.uk/t5/Contracts-Billing/I-was-cut-off-by-EE-and-now-I-need-to-speak-with-an-operator/m-p/1606423#M108111 <P>I was cut off by EE , and now I need to speak with an operator but I am unable to do so because I need to reply a text message to enable a phone call with an operator but I cannot. Kindly fix asap please. Thank you&nbsp;</P> <P>[Mod edit: add title]</P> Wed, 11 Mar 2026 08:49:20 GMT https://community.ee.co.uk/t5/Contracts-Billing/I-was-cut-off-by-EE-and-now-I-need-to-speak-with-an-operator/m-p/1606423#M108111 Naeyo 2026-03-11T08:49:20Z https://community.ee.co.uk/t5/Contracts-Billing/I-was-cut-off-by-EE-and-now-I-need-to-speak-with-an-operator/m-p/1606467#M108121 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4957663">@Naeyo</a></SPAN>&nbsp;<BR /><BR />If you’re experiencing financial difficulties and are unable pay, our teams are here to support you through difficult times. Have a look at our <A href="https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill" target="_blank">I Can't Pay My EE bill</A> page for some things we can do to help and how to contact us.&nbsp;<BR /><BR />When calling, if you first select option 2 it will bypass the text message option and go straight through to customer service.&nbsp;<BR /><BR />Ali</P> Wed, 11 Mar 2026 09:56:11 GMT https://community.ee.co.uk/t5/Contracts-Billing/I-was-cut-off-by-EE-and-now-I-need-to-speak-with-an-operator/m-p/1606467#M108121 Ali_A 2026-03-11T09:56:11Z