topic Re: New contract in Contracts & Billing

New contract

Babs10billion — Thu, 05 Mar 2026 17:21:38 GMT

Hi I wanted to see if I can get a phone contract with we

Re: New contract

XRaySpeX — Thu, 05 Mar 2026 17:55:10 GMT

Then order 1 from Pay monthly phone deals

Re: New contract

Michael_D — Fri, 06 Mar 2026 08:24:17 GMT

Hi @Babs10billion

Welcome to the community.

It is great to hear you are looking to take a contract with us.

We have no way of seeing whether you'd be accepted unless you apply to take a contract.

You can use the link that @XRaySpeX has mentioned above to look at the options and apply online, or if you prefer to speak to someone, you can call our sales team or visit any EE store.

Michael

Re: New contract

Babs10billion — Fri, 06 Mar 2026 10:35:30 GMT

Thanks for your swift response Have already applied online and paid £30 upfront but haven’t heard from them Still waiting though

Sent from Yahoo Mail for iPhone

Re: New contract

Michael_D — Fri, 06 Mar 2026 10:54:51 GMT

It is great to hear you have applied @Babs10billion.

It can sometimes take a little bit of time for the confirmation email to come through. It is worth checking the junk and spam folder on your email in case it has dropped in there.

If you've not heard anything after 24 hours, give our customer service guides a call and they can check the order for you.

Michael