https://community.ee.co.uk/t5/Contracts-Billing/Buying-online/m-p/1603734#M107817 <P>My contract has two phones on it that I’m trying to upgrade online however it will only let me upgrade one even though they are both due upgrades how to I combat this issue thanks&nbsp;</P> Tue, 24 Feb 2026 18:23:20 GMT Kirsto39 2026-02-24T18:23:20Z https://community.ee.co.uk/t5/Contracts-Billing/Buying-online/m-p/1603734#M107817 <P>My contract has two phones on it that I’m trying to upgrade online however it will only let me upgrade one even though they are both due upgrades how to I combat this issue thanks&nbsp;</P> Tue, 24 Feb 2026 18:23:20 GMT https://community.ee.co.uk/t5/Contracts-Billing/Buying-online/m-p/1603734#M107817 Kirsto39 2026-02-24T18:23:20Z https://community.ee.co.uk/t5/Contracts-Billing/Buying-online/m-p/1603828#M107820 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4949076">@Kirsto39</a></SPAN>&nbsp;</P> <P>It's great news that you're looking to upgrade your phones.</P> <P>I'm sorry to hear that you're having trouble getting both upgraded, even though they are eligible for an upgrade.</P> <P>Are you having the same issue when you try to upgrade through your My EE app and your EE account via the website?</P> <P>Chris S</P> Wed, 25 Feb 2026 08:16:47 GMT https://community.ee.co.uk/t5/Contracts-Billing/Buying-online/m-p/1603828#M107820 Chris_S 2026-02-25T08:16:47Z