topic Re: Payment in Contracts & Billing

Payment

Tirean — Thu, 19 Feb 2026 17:22:12 GMT

Hi, i have close the ee account long time a go i dint want to post the number here i am abroad at the moment untill september but i have been told that i receive letters from ee to pay my bill i have no acces to contact anyone from ee so i will like to reqest a call back .

Thank you

Re: Payment

Schockwave — Thu, 19 Feb 2026 17:32:49 GMT

Hello @Tirean ,

Welcome to the community,

This is a public forum, there is no account access here and we have no idea who you are.

You will have to call customer service by using the number here or a web based app or by writing to them, where you can find the contact us here:

https://ee.co.uk/help/contact-ee

No one will contact you from here either.

Re: Payment

Chris_B — Thu, 19 Feb 2026 18:20:53 GMT

@Tirean When you closed the account did you call customer support and give 30 days notice of termination? If you didn’t do this then you didn’t close the account, just stopped by the payment doesn’t close the account.

Re: Payment

XRaySpeX — Thu, 19 Feb 2026 18:22:28 GMT

@Tirean : How did you go about closing your a/c a long time ago?