topic Re: Power of attorney in Contracts & Billing

Power of attorney

river01439 — Mon, 16 Feb 2026 18:05:08 GMT

I understand that I can submit a V-code to register a power of attorney rather than sending in the document.

Please could you let me know who I need to send the code to?

with many thanks

XRaySpeX — Mon, 16 Feb 2026 18:25:18 GMT

Please scan the relevant document along with a covering letter. Please make sure the email subject line is Care Helpdesk.

Debbie_G — Tue, 17 Feb 2026 09:06:17 GMT

Welcome to the community.

You can register a Lasting Power of Attorney with us using an access code from the GOV.UK website for LPAs registered on or after 1 September 2019.

If you give our Customer Support team a call with your code, they’ll connect you with our Life Events team, who'll be able to help get this sorted.

Debbie