https://community.ee.co.uk/t5/Contracts-Billing/SIM-Only-Upgrade-Page-Stuck-in-Loop-on-Device-Selection/m-p/1600076#M107467 <P>This page doesn't work in 2026. Just loops back to the device upgrade page. I need to upgrade to SIM only, there are no devices I want. Poor choice of devices.</P> <P><EM>[Mod edit: Title added]</EM></P> Sat, 07 Feb 2026 23:25:37 GMT mhumphries42 2026-02-07T23:25:37Z https://community.ee.co.uk/t5/Contracts-Billing/SIM-Only-Upgrade-Page-Stuck-in-Loop-on-Device-Selection/m-p/1600076#M107467 <P>This page doesn't work in 2026. Just loops back to the device upgrade page. I need to upgrade to SIM only, there are no devices I want. Poor choice of devices.</P> <P><EM>[Mod edit: Title added]</EM></P> Sat, 07 Feb 2026 23:25:37 GMT https://community.ee.co.uk/t5/Contracts-Billing/SIM-Only-Upgrade-Page-Stuck-in-Loop-on-Device-Selection/m-p/1600076#M107467 mhumphries42 2026-02-07T23:25:37Z https://community.ee.co.uk/t5/Contracts-Billing/SIM-Only-Upgrade-Page-Stuck-in-Loop-on-Device-Selection/m-p/1600132#M107468 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/924">@mhumphries42</a></SPAN>.&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>I am sorry to hear you are experiencing issues when trying to upgrade your SIM.&nbsp;</P> <P>To complete this I would recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">giving us a call</A>.&nbsp;</P> <P>Our customer care team will be happy to help and will then be able to look into the issue you are experiencing with your online account.&nbsp;</P> <P>Katie</P> Fri, 06 Feb 2026 16:30:10 GMT https://community.ee.co.uk/t5/Contracts-Billing/SIM-Only-Upgrade-Page-Stuck-in-Loop-on-Device-Selection/m-p/1600132#M107468 Katie_B 2026-02-06T16:30:10Z