https://community.ee.co.uk/t5/Contracts-Billing/Lot-of-unplanned-outages-for-my-device/m-p/1599400#M107343 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2358599">@ally661</a></SPAN>&nbsp;</P> <P>Thanks for reaching out here on the community.&nbsp;</P> <P>I am gutted to hear you have been experiencing outages and i would like to help you with this.&nbsp;</P> <P>Please could you explain a bit more about what has been happening and how it has been affecting you.&nbsp;</P> <P>Thanks&nbsp;</P> <P>Ritu</P> Tue, 03 Feb 2026 12:50:49 GMT Ritu_D 2026-02-03T12:50:49Z https://community.ee.co.uk/t5/Contracts-Billing/Lot-of-unplanned-outages-for-my-device/m-p/1599360#M107337 <P>Lot of unplanned outages for my device, I would expect to get discount on my monthly bills&nbsp;</P> <P>[Mod edit: add title]</P> Tue, 03 Feb 2026 10:54:09 GMT https://community.ee.co.uk/t5/Contracts-Billing/Lot-of-unplanned-outages-for-my-device/m-p/1599360#M107337 ally661 2026-02-03T10:54:09Z https://community.ee.co.uk/t5/Contracts-Billing/Lot-of-unplanned-outages-for-my-device/m-p/1599400#M107343 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2358599">@ally661</a></SPAN>&nbsp;</P> <P>Thanks for reaching out here on the community.&nbsp;</P> <P>I am gutted to hear you have been experiencing outages and i would like to help you with this.&nbsp;</P> <P>Please could you explain a bit more about what has been happening and how it has been affecting you.&nbsp;</P> <P>Thanks&nbsp;</P> <P>Ritu</P> Tue, 03 Feb 2026 12:50:49 GMT https://community.ee.co.uk/t5/Contracts-Billing/Lot-of-unplanned-outages-for-my-device/m-p/1599400#M107343 Ritu_D 2026-02-03T12:50:49Z