topic Re: Insurance in Contracts & Billing

Insurance

mrsmccormack — Sun, 25 Jan 2026 13:29:47 GMT

Wanting to add insurance to my device how do I do this

Re: Insurance

Northerner — Sun, 25 Jan 2026 15:01:10 GMT

This can only be done at renewal or when you start your contract, read here: https://ee.co.uk/help/insurance/how-do-i-buy-upgrade-or-cancel-my-insurance

There are many third party insurers or you may have the option to add your device to your home and content policy if you have one.

Thanks

Re: Insurance

Leanne_T — Sun, 25 Jan 2026 15:45:07 GMT

Hi @mrsmccormack

Thanks for posting on the community 🙂

Just to add to the advice provided, if you have already upgraded or taken a new line but didn’t take insurance, we may still be able to offer you cover.

The best thing to do is give us a call on either 150 from your EE phone or 07953 966 150 from any other phone. Our guides will take a look into the options. Full information can be found in the Mobile Phone Insurance page.

Leanne.