Direct debit date

Aaaaaaaaannn — Thu, 22 Jan 2026 15:19:46 GMT

Hi, I changed my direct debit once in the account to a wrong date, and I now want do change it again but the option is locked “because I changed it the maximum times allowed “. What options do I have now? Thanks

Re: Direct debit date

Alex_H — Thu, 22 Jan 2026 17:19:26 GMT

Hi @Aaaaaaaaannn,

Welcome to the EE Community

Since changing to the new date, have you had a new bill produced on the new date yet? As you wont be able to make another change until the current one is processed by producing a bill on that new date, but once the change is fully completed you should be able to change again to a different date.

Alex

topic Direct debit date in Contracts & Billing

Direct debit date

Re: Direct debit date