topic Re: Bill increase in Contracts & Billing

Bill increase

waynes4 — Wed, 21 Jan 2026 14:57:53 GMT

Just got new contract with ee and only just started and ee are increasing my contract by £4 from march even after getting a cheaper deal and getting told only would rise £2.50 per year now getting told its going to be £4 total rip.off ee is tells.you one thing the does enough

Re: Bill increase

Northerner — Wed, 21 Jan 2026 17:45:32 GMT

Hi @waynes4

It is well advertised on your contract. Read here: https://ee.co.uk/help/billing-payments/guide-to-bill/about-annual-prices-changes

If you want to challenge then you'll need to speak to EE CS on 150.

Thanks

Re: Bill increase

Chris_B — Wed, 21 Jan 2026 18:17:31 GMT

@waynes4 So you didn’t read any of the contract or the T&Cs of said contract but still agreed to it, It’s a contract between yourself and EE and you have no idea what your agreeing too but still agreed to it, crazy.

Re: Bill increase

XRaySpeX — Wed, 21 Jan 2026 19:25:21 GMT

An annual price change of £4 pm is for a handset plan. £2.50 pm would be just for a SIM-Only plan.

Re: Bill increase

waynes4 — Wed, 21 Jan 2026 20:46:52 GMT

My new plan started tuesday sim only stated on my deal it was £2.50 increase but email i got today says £4

Re: Bill increase

waynes4 — Wed, 21 Jan 2026 20:49:37 GMT

my sim only contact

Re: Bill increase

XRaySpeX — Wed, 21 Jan 2026 22:05:35 GMT

Your 1st image (EE email) shows this year's increase to be £4 pm.

Your 2nd image (your plan) shows this year's increase to be £2.50 pm.

Contradiction! Query it with CS.

Re: Bill increase

waynes4 — Wed, 21 Jan 2026 21:18:36 GMT

Been on with ee was sent in error been told to ignore it

Re: Bill increase

XRaySpeX — Wed, 21 Jan 2026 22:06:07 GMT

So you should!