topic Re: Payment plan? in Contracts & Billing

Payment plan?

Sloonat — Sun, 11 Aug 2024 20:27:10 GMT

I am on payment plan, does the contract get extended for the duration of payment plan?

Re: Payment plan?

Northerner — Sun, 11 Aug 2024 20:52:30 GMT

Hi @Sloonat

Your contract doesn't end unless you end it by giving 30 days notice or it is cancelled by EE.

There is no account access on these forums and therefore I suggest speaking to EE CS on 150.

Thanks

Re: Payment plan?

XRaySpeX — Sun, 11 Aug 2024 20:56:24 GMT

I think you are asking whether your min. term gets extended. I dunno & maybe only EE or somebody else who's been in that position can tell you.

Re: Payment plan?

Sloonat — Fri, 08 Nov 2024 14:21:03 GMT

I am on payment plan and i have contract ending next month. Do i keep paying until payment plan ends or it will be cancelled?

Re: Payment plan?

bristolian — Fri, 08 Nov 2024 14:42:58 GMT

EE's mobile contracts never end unless you explictly cancel yourself, either by using a PAC or by giving 30days notice. When most people refer to "contract ending", this means your minimum term has finished - the contract otherwise continues on exactly the same basis it's on now.

Re: Payment plan?

XRaySpeX — Fri, 08 Nov 2024 17:24:26 GMT

@Sloonat : If you're in a repayment plan cuz you got behind with your bills you need to continue it for as long as you agreed to. The min. term of your contract doesn't override it.

Re: Payment plan?

Mg65ag72 — Tue, 06 May 2025 16:07:17 GMT

How do l go about setting a payment plan up

Re: Payment plan?

XRaySpeX — Tue, 06 May 2025 16:52:38 GMT

@Mg65ag72 : If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill