https://community.ee.co.uk/t5/Contracts-Billing/Re-Insurance-phone-replacement/m-p/1594903#M106750 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4926140">@Tk79</a></SPAN>.&nbsp;</P> <P>Welcome to the EE Community.&nbsp;</P> <P>Have you just recently been in touch with our Insurance team?</P> <P>You can <A href="https://ee.co.uk/help/insurance/how-do-i-make-an-insurance-claim" target="_blank">submit your claim online by visiting this page</A>.&nbsp;</P> <P>The help page also has some very useful drop downs to help you successfully submit your claim.&nbsp;</P> <P>If you are experiencing some issues and getting any error messages please be sure to let us know so we can help you further.</P> <P>Katie</P> Tue, 13 Jan 2026 16:56:19 GMT Katie_B 2026-01-13T16:56:19Z https://community.ee.co.uk/t5/Contracts-Billing/Re-Insurance-phone-replacement/m-p/1594900#M106749 <P>The EE system is down been told to claim online but I'm failing&nbsp;</P><P>&nbsp;</P> Tue, 13 Jan 2026 16:35:02 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-Insurance-phone-replacement/m-p/1594900#M106749 Tk79 2026-01-13T16:35:02Z https://community.ee.co.uk/t5/Contracts-Billing/Re-Insurance-phone-replacement/m-p/1594903#M106750 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4926140">@Tk79</a></SPAN>.&nbsp;</P> <P>Welcome to the EE Community.&nbsp;</P> <P>Have you just recently been in touch with our Insurance team?</P> <P>You can <A href="https://ee.co.uk/help/insurance/how-do-i-make-an-insurance-claim" target="_blank">submit your claim online by visiting this page</A>.&nbsp;</P> <P>The help page also has some very useful drop downs to help you successfully submit your claim.&nbsp;</P> <P>If you are experiencing some issues and getting any error messages please be sure to let us know so we can help you further.</P> <P>Katie</P> Tue, 13 Jan 2026 16:56:19 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-Insurance-phone-replacement/m-p/1594903#M106750 Katie_B 2026-01-13T16:56:19Z