topic Re: EE stealing from holly in Contracts & Billing

EE stealing from holly

Justice4Holly — Fri, 09 Jan 2026 17:57:10 GMT

Why haven't you paid holly back the £160 yet and how gave you got her tide bank details when she pays with nationwide.

Pay her back her money and stop messing her about you plonkers.

Re: EE stealing from holly

XRaySpeX — Fri, 09 Jan 2026 18:35:41 GMT

@Justice4Holly : This user discussion forum can have no access to any specific account. Anyway we haven't the faintest idea who you & Holly are. You need to raise this with CS.

Re: EE stealing from holly

Chris_B — Fri, 09 Jan 2026 19:11:01 GMT

@Justice4Holly EE doesn’t know what bank account anyone has unless they are provided that information.

Re: EE stealing from holly

Justice4Holly — Fri, 09 Jan 2026 19:12:10 GMT

Customer service are **bleep** and no help whatsoever

Re: EE stealing from holly

Rach_H — Sat, 10 Jan 2026 10:34:19 GMT

Hi @Justice4Holly,

Welcome to the Community!

I'm sorry to hear you and Holly are unhappy with our service. As @XRaySpeX and @Chris_B have advised, we do not know who Holly is, and we do not have account access here on the Community, but if you could let me know a little more about what's happened, I'd be happy to offer any advce about the situation.

Rach