https://community.ee.co.uk/t5/Contracts-Billing/Unused-Credit-Release/m-p/1593278#M106558 <HR /><P>I've managed to build up substantial credit over the last few years and have no need for it to be sat in my EE account, so I would like it to be released back to my billing account.</P><P>Since there is no email contact, I'd tried to call CS on 150 but there was not an appropriate option in the automated response to get me the answers I need or through to a rep.</P><P>How can I get this credit balance released back to me?</P><P>Thanks!</P> Tue, 06 Jan 2026 14:21:22 GMT Coombsd 2026-01-06T14:21:22Z https://community.ee.co.uk/t5/Contracts-Billing/Unused-Credit-Release/m-p/1593278#M106558 <HR /><P>I've managed to build up substantial credit over the last few years and have no need for it to be sat in my EE account, so I would like it to be released back to my billing account.</P><P>Since there is no email contact, I'd tried to call CS on 150 but there was not an appropriate option in the automated response to get me the answers I need or through to a rep.</P><P>How can I get this credit balance released back to me?</P><P>Thanks!</P> Tue, 06 Jan 2026 14:21:22 GMT https://community.ee.co.uk/t5/Contracts-Billing/Unused-Credit-Release/m-p/1593278#M106558 Coombsd 2026-01-06T14:21:22Z https://community.ee.co.uk/t5/Contracts-Billing/Unused-Credit-Release/m-p/1593284#M106559 <P>Try calling EE CS on the Freephone no.(Opt 2) in my sig.</P> Tue, 06 Jan 2026 14:19:05 GMT https://community.ee.co.uk/t5/Contracts-Billing/Unused-Credit-Release/m-p/1593284#M106559 XRaySpeX 2026-01-06T14:19:05Z