topic Re: My phone line has been put on data only instead of calls and I can't contact you in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/My-phone-line-has-been-put-on-data-only-instead-of-calls-and-I/m-p/1593243#M106551 <P>You can contact EE-CS on 07953 966150 from any working phone, or by using live-chat within the myEE app</P><P>There's no account access on this public internet forum</P> Tue, 06 Jan 2026 12:32:14 GMT bristolian 2026-01-06T12:32:14Z My phone line has been put on data only instead of calls and I can't contact you https://community.ee.co.uk/t5/Contracts-Billing/My-phone-line-has-been-put-on-data-only-instead-of-calls-and-I/m-p/1593241#M106548 Tue, 06 Jan 2026 12:19:16 GMT https://community.ee.co.uk/t5/Contracts-Billing/My-phone-line-has-been-put-on-data-only-instead-of-calls-and-I/m-p/1593241#M106548 Beckie098 2026-01-06T12:19:16Z Re: My phone line has been put on data only instead of calls and I can't contact you https://community.ee.co.uk/t5/Contracts-Billing/My-phone-line-has-been-put-on-data-only-instead-of-calls-and-I/m-p/1593243#M106551 <P>You can contact EE-CS on 07953 966150 from any working phone, or by using live-chat within the myEE app</P><P>There's no account access on this public internet forum</P> Tue, 06 Jan 2026 12:32:14 GMT https://community.ee.co.uk/t5/Contracts-Billing/My-phone-line-has-been-put-on-data-only-instead-of-calls-and-I/m-p/1593243#M106551 bristolian 2026-01-06T12:32:14Z Re: My phone line has been put on data only instead of calls and I can't contact you https://community.ee.co.uk/t5/Contracts-Billing/My-phone-line-has-been-put-on-data-only-instead-of-calls-and-I/m-p/1593293#M106562 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3551715">@Beckie098</a></SPAN>&nbsp;</P> <P>It would need to be looked at our customer service guides, so they can check the plan and get it corrected.&nbsp;</P> <P>You can call from another phone as <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/43656">@bristolian</a></SPAN> has mentioned, but if it is a pay monthly contract, you can also try to contact the team through the chat option in the EE app.&nbsp;</P> <P>You just need to select the Help option in the app, scroll to the bottom and choose Talk to Us and then Message Us.</P> <P>Michael</P> Tue, 06 Jan 2026 14:46:11 GMT https://community.ee.co.uk/t5/Contracts-Billing/My-phone-line-has-been-put-on-data-only-instead-of-calls-and-I/m-p/1593293#M106562 Michael_D 2026-01-06T14:46:11Z