https://community.ee.co.uk/t5/Contracts-Billing/Paying-my-Bill/m-p/1593042#M106519 <P>I am trying to contact EE to advise I am having financial issues and unable to pay my bills. I have no phone so cannot call anyone. Do you not have a webchat service any longer?</P> Mon, 05 Jan 2026 13:32:48 GMT Rangersmad70 2026-01-05T13:32:48Z https://community.ee.co.uk/t5/Contracts-Billing/Paying-my-Bill/m-p/1593042#M106519 <P>I am trying to contact EE to advise I am having financial issues and unable to pay my bills. I have no phone so cannot call anyone. Do you not have a webchat service any longer?</P> Mon, 05 Jan 2026 13:32:48 GMT https://community.ee.co.uk/t5/Contracts-Billing/Paying-my-Bill/m-p/1593042#M106519 Rangersmad70 2026-01-05T13:32:48Z https://community.ee.co.uk/t5/Contracts-Billing/Paying-my-Bill/m-p/1593074#M106525 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4921823">@Rangersmad70</a></SPAN>&nbsp;</P> <P>Welcome to the Community.&nbsp;</P> <P>We have a messaging service in the Help section of the EE app for Pay Monthly mobile customers. However, if you are having <A href="https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill" target="_blank">Problems Paying Your Bill</A>, then you are best calling us directly to discuss the best next steps and any support options available.&nbsp;</P> <P>If you don't have access to a phone, then you're welcome to <A href="https://ee.co.uk/store-finder" target="_blank">visit us in store</A>, and the team will be able to help connect you to the right place for the best advice.</P> <P>Linzi&nbsp;</P> Mon, 05 Jan 2026 15:31:30 GMT https://community.ee.co.uk/t5/Contracts-Billing/Paying-my-Bill/m-p/1593074#M106525 Linzi_H 2026-01-05T15:31:30Z