https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1591932#M106414 <P>Hi my sim plan ends on the 21st of January 26 and my device plan ends on the 22nd of January 26 if i got a message saying I have options one being upgrade and if I text up to 150 it sais I can upgrade but when on ee online it sais I cant upgrade any help?</P> Tue, 30 Dec 2025 11:07:36 GMT Jzr208 2025-12-30T11:07:36Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1591932#M106414 <P>Hi my sim plan ends on the 21st of January 26 and my device plan ends on the 22nd of January 26 if i got a message saying I have options one being upgrade and if I text up to 150 it sais I can upgrade but when on ee online it sais I cant upgrade any help?</P> Tue, 30 Dec 2025 11:07:36 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1591932#M106414 Jzr208 2025-12-30T11:07:36Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1591954#M106415 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/762114">@Jzr208</a></SPAN>&nbsp;</P> <P>Welcome to the Community.&nbsp;</P> <P>If your SIM plan is coming to an end, then you'll be able to upgrade this if you'd like to make some changes.&nbsp;</P> <P>If you're unable to complete this online, <A href="https://ee.co.uk/help/contact-ee" target="_blank">please call the team directly</A>, and they'll be able to help further.&nbsp;</P> <P>Linzi&nbsp;</P> Tue, 30 Dec 2025 13:10:52 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1591954#M106415 Linzi_H 2025-12-30T13:10:52Z