topic EE query in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/EE-query/m-p/1591072#M106316 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3484.png"><img src="https://community.ee.co.uk/skins/images/65E1B1AB6AB28AF2A9A9B3426D1A0C4D/responsive_peak/images/image_rejected.gif" alt="IMG_3484.png" /></span></P> <P><EM><STRONG>[Mod e</STRONG><STRONG><EM>d</EM>it </STRONG>- rejected&nbsp; image due to inclusion of personal details. Please reupload with these masked, or share the content as plain text]</EM></P> Wed, 24 Dec 2025 09:25:53 GMT hpaul700 2025-12-24T09:25:53Z EE query https://community.ee.co.uk/t5/Contracts-Billing/EE-query/m-p/1591072#M106316 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3484.png"><img src="https://community.ee.co.uk/skins/images/65E1B1AB6AB28AF2A9A9B3426D1A0C4D/responsive_peak/images/image_rejected.gif" alt="IMG_3484.png" /></span></P> <P><EM><STRONG>[Mod e</STRONG><STRONG><EM>d</EM>it </STRONG>- rejected&nbsp; image due to inclusion of personal details. Please reupload with these masked, or share the content as plain text]</EM></P> Wed, 24 Dec 2025 09:25:53 GMT https://community.ee.co.uk/t5/Contracts-Billing/EE-query/m-p/1591072#M106316 hpaul700 2025-12-24T09:25:53Z Re: EE query https://community.ee.co.uk/t5/Contracts-Billing/EE-query/m-p/1591076#M106317 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3709928">@hpaul700</a>&nbsp;: Do you have something we could help you with?</P><P>This user discussion forum can have no access to your specific account. You need to raise this with CS.</P><P><SPAN>You can&nbsp;make a formal complaint to EE &amp; if you don't get&nbsp;satisfaction after 8 weeks or come to a deadlock you can take it to EE's ADR provider. See&nbsp;</SPAN><A href="https://ee.co.uk/content/dam/ee-help/help-pdfs/complaints-code-of-practice-april-2018.pdf" target="_blank" rel="noopener noreferrer">Complaints code of practice</A><SPAN>&nbsp;and here is the&nbsp;<A class="" href="https://ee.co.uk/contact-ee/complaint/form" target="_blank" rel="noopener noreferrer">Complaints Form</A>&nbsp;</SPAN><SPAN>.</SPAN></P> Wed, 24 Dec 2025 01:30:46 GMT https://community.ee.co.uk/t5/Contracts-Billing/EE-query/m-p/1591076#M106317 XRaySpeX 2025-12-24T01:30:46Z