topic Re: Check Status of accessories added to my account in Contracts & Billing

Check Status of accessories added to my account

Nictorious90 — Wed, 11 Oct 2023 17:17:15 GMT

Hi, I have a ps5 bundle I pay for monthly over a 11 month plan and can’t figure out how to check the status of it? Any help much appreciated

Re: Check Status of accessories added to my account

Katie_B — Thu, 12 Oct 2023 06:54:56 GMT

Hello @Nictorious90.

Welcome to the community.

When you log in to your My EE under plans and add-ons do you see the PS5 bundle?

Katie

Re: Check Status of accessories added to my account

LisaMarieWood — Mon, 04 Nov 2024 10:43:56 GMT

Hey,

I'm having the same issue. I can't find the status of me accessories plan.

Can you please help

Thank you

Re: Check Status of accessories added to my account

Alex_H — Mon, 04 Nov 2024 12:53:50 GMT

Hi @LisaMarieWood,

Welcome to the EE Community

Are you able to see your add to plan by logging into the app, selecting Manage> Mobile add-ons> Your active add-ons.

Or logging into the website and going to Plans and Subscriptions> Get add-ons> Currently active add-ons.

What is it you are looking to check about your accessory?

Alex

Re: Check Status of accessories added to my account

Keeling2019 — Sat, 13 Dec 2025 18:54:04 GMT

I’m the same I have no idea but would love to know if anyone could help.
thank you

Re: Check Status of accessories added to my account

Alex_H — Sun, 14 Dec 2025 11:17:19 GMT

Hi @Keeling2019,

Welcome to the EE Community

If you are paying for an accessory via your EE mobile bill, have you tried the instructions in the previous post to view it in your list of currently active add-ons?

Alex