topic Re: I paid a bill on 26 / November why am I getting another one so soon in Contracts & Billing

I paid a bill on 26 / November why am I getting another one so soon

paul11705 — Tue, 02 Dec 2025 18:50:06 GMT

paul11705 — Tue, 02 Dec 2025 18:52:20 GMT

I paid a bill on 26/ November why am I getting another one so soon

Northerner — Tue, 02 Dec 2025 18:53:15 GMT

Have you recently joined or upgraded.

Thanks

Michael_D — Wed, 03 Dec 2025 08:15:22 GMT

Welcome to the community.

If you download the bills in the EE app or through the EE website, what date are they created?

While you may have paid on the 26th November, the bills are usually produced on the same date each month.

This would normally only change if you have requested to change the payment date. Is that something you've requested?

Michael