https://community.ee.co.uk/t5/Contracts-Billing/Not-open/m-p/1586853#M105882 <P>I’ve been trying to talk to contact customer services to talk about my phone as I’m due an upgrade today. Only says it’s open from 8am - 9pm but no matter what department I try it says opening is 8am - 6pm… I call before 6&nbsp;</P> Tue, 02 Dec 2025 18:24:07 GMT Ehalcomb06 2025-12-02T18:24:07Z https://community.ee.co.uk/t5/Contracts-Billing/Not-open/m-p/1586853#M105882 <P>I’ve been trying to talk to contact customer services to talk about my phone as I’m due an upgrade today. Only says it’s open from 8am - 9pm but no matter what department I try it says opening is 8am - 6pm… I call before 6&nbsp;</P> Tue, 02 Dec 2025 18:24:07 GMT https://community.ee.co.uk/t5/Contracts-Billing/Not-open/m-p/1586853#M105882 Ehalcomb06 2025-12-02T18:24:07Z https://community.ee.co.uk/t5/Contracts-Billing/Not-open/m-p/1587001#M105907 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4906243">@Ehalcomb06</a></SPAN>&nbsp;</P> <P>Welcome to the Community.</P> <P>It's strange that you were unable to<A href="https://ee.co.uk/help/contact-ee/upgrade-mobile" target="_blank"> contact our team</A> at this time to chat further about your upgrade.&nbsp;</P> <P>Please try again today and let us know how it goes. Any issues, try 0800 956 6000.&nbsp;</P> <P>Linzi&nbsp;</P> Wed, 03 Dec 2025 09:19:56 GMT https://community.ee.co.uk/t5/Contracts-Billing/Not-open/m-p/1587001#M105907 Linzi_H 2025-12-03T09:19:56Z