topic About payment taken in Contracts & Billing

About payment taken

rubelahmed1985 — Fri, 28 Nov 2025 06:48:46 GMT

I have ordered iphone 17 pro max but i didn't get it. But they taken first installment

Chris_B — Fri, 28 Nov 2025 08:10:58 GMT

@rubelahmed1985 if you’ve not received the device, then you shouldn’t have been billed. You need to call customer support about this.

Ritu_D — Fri, 28 Nov 2025 10:28:23 GMT

As Chris_B has mentioned, if you have not received the device you should not have been charged.

If you Contact Us, one of our guides will be able to take a look at this for you.

Thanks

Ritu