topic I want to cancel my contract with EE,how can I do that? in Contracts & Billing

I want to cancel my contract with EE,how can I do that?

Sarker — Wed, 26 Nov 2025 17:52:16 GMT

Re: I want to cancel my contract with EE,how can I do that?

XRaySpeX — Wed, 26 Nov 2025 18:02:22 GMT

@Sarker : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay Early Termination Fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: I want to cancel my contract with EE,how can I do that?

Ali_A — Thu, 27 Nov 2025 08:13:57 GMT

Hi @Sarker

To give your cancellation request you'll need to call Customer Service on 150 from your mobile, where a guide will be able to complete the request for you. Or you can use another phone by calling the number at Contact Us | Help & Support - EE

You can visit How do I cancel my Contract for other self-service options.

For some helpful information about your final bill once you've cancelled your line visit What Will Happen With My Bill | EE

Ali