https://community.ee.co.uk/t5/Contracts-Billing/The-app-is-confusing-and-can-t-get-into-my-account-to-view-it/m-p/1585077#M105675 Mon, 24 Nov 2025 23:29:48 GMT Natty69 2025-11-24T23:29:48Z https://community.ee.co.uk/t5/Contracts-Billing/The-app-is-confusing-and-can-t-get-into-my-account-to-view-it/m-p/1585077#M105675 Mon, 24 Nov 2025 23:29:48 GMT https://community.ee.co.uk/t5/Contracts-Billing/The-app-is-confusing-and-can-t-get-into-my-account-to-view-it/m-p/1585077#M105675 Natty69 2025-11-24T23:29:48Z https://community.ee.co.uk/t5/Contracts-Billing/The-app-is-confusing-and-can-t-get-into-my-account-to-view-it/m-p/1585238#M105693 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4900785">@Natty69</a></SPAN></P> <P>Welcome to the community.</P> <P>Please try to login to the app again this morning to see if you can view you account.</P> <P>If you still can't, uninstall the app and then re-install to see if that helps.</P> <P>If it doesn't, give our <A href="https://ee.co.uk/help/contact-ee" target="_blank">tech guides</A> a call and they can look into this further for you.</P> <P>Michael</P> Tue, 25 Nov 2025 10:57:28 GMT https://community.ee.co.uk/t5/Contracts-Billing/The-app-is-confusing-and-can-t-get-into-my-account-to-view-it/m-p/1585238#M105693 Michael_D 2025-11-25T10:57:28Z