topic Re: Unable to pay my mobile bill in Contracts & Billing

Unable to pay my mobile bill

Mad6 — Sat, 22 Nov 2025 11:14:50 GMT

unable to pay my outstanding mobile bill 22nd november. Is there something wrong with ee online payments.

Re: Unable to pay my mobile bill

Northerner — Sat, 22 Nov 2025 11:26:44 GMT

Hi @Mad6

Have you tried another payment method:

https://ee.co.uk/help/billing-payments/payment-methods/pay-your-mobile-or-broadband-bill

Thanks

Re: Unable to pay my mobile bill

XRaySpeX — Sat, 22 Nov 2025 12:58:57 GMT

@Mad6 : Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

Re: Unable to pay my mobile bill

Mad6 — Mon, 24 Nov 2025 11:09:36 GMT

Thanks a lot a great Help.

Best regards

Re: Unable to pay my mobile bill

XRaySpeX — Mon, 24 Nov 2025 13:07:38 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.