topic Re: Upgeade in Contracts & Billing

Upgeade

Murph92 — Sun, 22 May 2022 17:29:15 GMT

Hi I got a message stating that I can upgrade my phone early without paying early upgrade fee? But my current iPhone 11 screen is all cracked will this affect my upgrade as I know I have to trade my current phone in? Thanks

Re: Upgeade

XRaySpeX — Sun, 22 May 2022 17:35:38 GMT

@Murph92 wrote:

as I know I have to trade my current phone in?

How do you know this? You only have to return a phone on an upgrade when you have an Upgrade Anytime plan. Do you?

Re: Upgeade

Murph92 — Mon, 23 May 2022 06:47:52 GMT

Hi no I did it last time upgraded aswell I had to trade my old

ohome in to upgrade 90 days early it’s an offer ee do all the time I just wasn’t sure about trading my current phone in as Olathe front screen is cracked and didn’t know if they would accept it! I’m not on an upgrade anytime contract either

Re: Upgeade

James_B — Mon, 23 May 2022 06:59:09 GMT

Hi @Murph92,

Welcome to the EE Community. 🙂

Our upgrades team will be happy to check the terms of your early upgrade offer if you get in touch.

Thanks

James