topic Re: I NEED to speak to someone at EE......how do I actually get to speak to a person in Contracts & Billing

Re: I NEED to speak to someone at EE......how do I actually get to speak to a person

Corcoranbridget — Mon, 10 Nov 2025 11:33:34 GMT

I need my phone back on so I can talk to people I don't get my money until Friday

Re: Re: I NEED to speak to someone at EE......how do I actually get to speak to a person

Schockwave — Mon, 10 Nov 2025 12:01:54 GMT

@Corcoranbridget , if you have not paid your bill, then you will not get your phone back on, I would strongly advise you to ring customer service and speak to them by using another phone or web based app, but not sure they will allow you to use the network until you have paid your bill.

Re: Re: I NEED to speak to someone at EE......how do I actually get to speak to a person

Debbie_G — Mon, 10 Nov 2025 14:11:06 GMT

Hi @Corcoranbridget.

Thanks for coming to the community.
Please contact our support team directly, they’ll be able to assist you further.

For extra support, you can also check our Help if you have problems paying your bill Help page.

Debbie