topic Re: Extension contract in Contracts & Billing

Extension contract

KarimGadi31 — Sun, 09 Nov 2025 07:36:38 GMT

Hi, my contract is at the ending 28th of December and after 8 years I'm seriously thinking to leave EE and do not extend for more 2 years with heart broken because of no consideration of the commercial corporate who called me last me 10 minutes before his shift finished, I had amazing 8 years I love all the operators at Watford atria shopping center EE store, I had Vodafone then I jumped to three then vergin to be with EE for having someone who doesn't have a time for me and day after having a phone call when I answered the operator hang up.

My money is coming from hard work to give for who deserves.

Many thanks.

Karim ****

Mod edit: [please don't post personal information on the community].

Re: Extension contract

Northerner — Sun, 09 Nov 2025 06:36:24 GMT

Hi @KarimGadi31

Good luck with your new provider.

If you want to complain you can do so here: https://ee.co.uk/help/contact-ee/complaint

Thanks

Re: Extension contract

Katie_B — Sun, 09 Nov 2025 07:44:37 GMT

Good morning @KarimGadi31.

I am very sorry to hear that you are looking to leave the network at the end of your current contract following you recent experience.

I would recommend following the advice provided and completing the online form. A member of our complaints team will then be in touch to look into this further for you.

Katie