topic Re: Re: Unable to see any billing or statements in Contracts & Billing

Re: Unable to see any billing or statements

Ashleolucky — Thu, 06 Nov 2025 19:30:00 GMT

Yes exactly the same issue and I’ve changed bill 2 weeks ago now I’ve paid for the phone

Ashleolucky — Thu, 06 Nov 2025 19:36:51 GMT

I’ve been trying for two weeks but can’t see it.

Ashleolucky — Thu, 06 Nov 2025 19:37:57 GMT

Katie_B — Fri, 07 Nov 2025 08:24:20 GMT

Are you able to try logging in to your account online to see if your bill is viewable here rather than the app?

Do you have the latest version of the app?

It may be worth checking your account is set up as Bill Payer rather than a User.

You can find this setting within your EE account online.

Katie