https://community.ee.co.uk/t5/Contracts-Billing/Bill/m-p/1580497#M105243 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4889008">@CCH_AC</a>&nbsp;,</P><P>Welcome to the community,</P><P>Are you able to log-in to your account via the website?</P><P>I would suggest asking customer service to do an account reset, that should sort it out</P><P>Are you sure there are no extra charges on your account, such as picture messages or sending messages longer than 160 characters long? This would mean extra charges to your bill.</P> Thu, 06 Nov 2025 10:25:04 GMT Schockwave 2025-11-06T10:25:04Z https://community.ee.co.uk/t5/Contracts-Billing/Bill/m-p/1580469#M105242 <P>I can’t see the bill from the apps, it loads for ages but &nbsp;show nothing.&nbsp;<BR /><BR /></P><P>I’ve been charged more that my monthly plan for 3 months, and every month charge more. How come?</P> Thu, 06 Nov 2025 09:05:07 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bill/m-p/1580469#M105242 CCH_AC 2025-11-06T09:05:07Z https://community.ee.co.uk/t5/Contracts-Billing/Bill/m-p/1580497#M105243 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4889008">@CCH_AC</a>&nbsp;,</P><P>Welcome to the community,</P><P>Are you able to log-in to your account via the website?</P><P>I would suggest asking customer service to do an account reset, that should sort it out</P><P>Are you sure there are no extra charges on your account, such as picture messages or sending messages longer than 160 characters long? This would mean extra charges to your bill.</P> Thu, 06 Nov 2025 10:25:04 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bill/m-p/1580497#M105243 Schockwave 2025-11-06T10:25:04Z