topic Problem paying bill in Contracts & Billing

Problem paying bill

Millyallen34 — Tue, 28 Oct 2025 15:00:50 GMT

Hi I'm really struggling to pay my bill has I've had all my money taken of my bank card so i have no way of paying it and it won't be sorted while 17th November so just wondering if I can extend my payment till then thank u

Re: Problem paying bill

bristolian — Tue, 28 Oct 2025 15:56:07 GMT

There is no access to individual customer accounts on this public internet forum. If you're having financial difficulties, you need to contact EE-CS ASAP to discuss your circumstances

https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill

Re: Problem paying bill

Leanne_T — Tue, 28 Oct 2025 17:25:57 GMT

Hi @Millyallen34

Thankyou for coming to the community.

If you can follow @bristolian's advice and get in touch with our mobile guides. They will certainly help you with available options for the payment.

For extra support, please see our Help if you have problems paying your bill, Help page.

Please let us know if you have any questions 🙂

Leanne.