topic Re: New device agreement where do I find it in Contracts & Billing

New device agreement where do I find it

Emmielou81 — Sat, 18 Oct 2025 07:31:06 GMT

I’ve been sent a link to my account to look at new dice agreement. But I’m unable to find it. Could someone help please.

Re: New device agreement where do I find it

Schockwave — Sat, 18 Oct 2025 10:08:40 GMT

Hello @Emmielou81 ,

Welcome to the community,

If you log-in to the app, click on Manage and then Mobile and Sim, scroll down to where it says Your documents, click on there, you should then be able to see your documents.

Re: New device agreement where do I find it

letty123 — Mon, 27 Oct 2025 19:21:50 GMT

I have done this and I still cant see where my documents are? on the app and the website

thanks

Re: New device agreement where do I find it

Chris_B — Mon, 27 Oct 2025 22:03:52 GMT

@letty123 It’s right under “view your allowances”. It’s in yellow

Re: New device agreement where do I find it

liamthomson18 — Tue, 28 Oct 2025 12:13:56 GMT

I have the same problem however under the view your allowances section I still don't have an option to view documents. I have recently just upgraded and even that is not showing up on my app it is still prompting me to upgrade my mobile.

Re: New device agreement where do I find it

letty123 — Tue, 28 Oct 2025 12:39:35 GMT

https://ee.co.uk/plans-subscriptions/mobile/documents

someone put this link up and it helped me hopefully its correct let me know as had to delete a few bits off. My new contract isnt on yet but im not getting the new phone till saturday so assuming it will click over next few days but my documents were on there for it

as I couldn't find it under allowances either like a few people said.

😀