topic Re: EE Phone & Sim Contract in Contracts & Billing

EE Phone & Sim Contract

Leahcadwgan — Mon, 20 Oct 2025 10:42:17 GMT

I took out a phone and sim contract but one ends before the other. My phone ends next year but my sim contract ends in November and i'd like to change it to a cheaper sim deal.

When will I be able to change/upgrade my sim?

Re: EE Phone & Sim Contract

XRaySpeX — Mon, 20 Oct 2025 12:08:40 GMT

You can't downgrade to a cheaper plan mid-term, but only in your upgrade window from 30 days before end of term.

Re: EE Phone & Sim Contract

Chris_B — Mon, 20 Oct 2025 13:18:19 GMT

@Leahcadwgan You’ll need to wait till your airtime contract has reached its minimum term before you can change it to a cheaper tariff.

Re: EE Phone & Sim Contract

bristolian — Mon, 20 Oct 2025 15:04:07 GMT

You can request a change to a SIM-only (or other cheaper) plan when you're within the upgrade window 30days before the end of your minimum-term - payment-plan changes will be scheduled and will take effect on the date your minimum-term then ends.

If you change plan by virtue of upgrading your phone, that would take effect sooner.