topic Re: Upfront refund in Contracts & Billing

Upfront refund

FloriG — Mon, 13 Oct 2025 12:36:03 GMT

hello , i wait like 6 days from they told me they will give me a refund from a cancelled order by them , and they told me today that i have to wait more for my money like 4-10 days

Re: Upfront refund

Chris_B — Mon, 13 Oct 2025 13:02:47 GMT

@FloriG Refunds take between 7-10 days.

Re: Upfront refund

Manavjogi — Wed, 15 Oct 2025 15:50:27 GMT

When I get my upfront refund

Re: Upfront refund

Katie_B — Wed, 15 Oct 2025 16:13:18 GMT

Good evening @Manavjogi.

When was your payment made?

Does the payment show as pending with your bank?

Katie